Call or WhatsApp +255 793 661 673, email mbunitech255@gmail.com, or open a Support Ticket from your account.
Piga simu au WhatsApp +255 793 661 673, tuma email mbunitech255@gmail.com, au fungua Support Ticket kupitia akaunti yako.
On the login page click "Forgot password" and follow the instructions sent to your email or phone.
Kwenye ukurasa wa kuingia bonyeza "Forgot password" na ufuate maelekezo yatakayotumwa kwa email au simu yako.
We work with verified sellers and expect all products to be authentic. If you receive a fake or wrong product, report it and request a return.
Tunashirikiana na wauzaji waliothibitishwa na tunatarajia bidhaa zote kuwa halisi. Ukipokea bidhaa feki au isiyo sahihi, ripoti na uombe kuirudisha.
Click "Become a Seller" on the website, fill in your shop details and submit. Our team will review and approve your shop.
Bonyeza "Become a Seller" kwenye tovuti, jaza taarifa za duka lako na utume. Timu yetu itakagua na kuidhinisha duka lako.
After your return request is approved and the product is received, the refund is sent to your wallet or original payment method.
Ombi lako la kurudisha likikubaliwa na bidhaa ikapokelewa, pesa inarudishwa kwenye wallet yako au njia uliyotumia kulipa.
You can request a return within 7 days of delivery if the product is damaged, wrong or not as described. Open the order in "My Orders" and request a refund.
Unaweza kuomba kurudisha bidhaa ndani ya siku 7 tangu uipokee ikiwa imeharibika, si sahihi au haifanani na maelezo. Fungua oda kwenye "My Orders" na uombe refund.
You can cancel an order while it is still pending, from "My Orders". Once the order is confirmed or shipped, contact us for help.
Unaweza kusitisha oda ikiwa bado haijathibitishwa, kupitia "My Orders". Oda ikishathibitishwa au kusafirishwa, wasiliana nasi kwa msaada.
Log in and go to "My Orders", or use "Track Order" at the bottom of the website with your order ID and phone number.
Ingia kwenye akaunti yako na ufungue "My Orders", au tumia "Track Order" chini ya tovuti kwa kutumia namba ya oda na namba yako ya simu.
Delivery time depends on the seller and your location. The estimated delivery time is shown at checkout.
Muda wa kufikishiwa bidhaa unategemea muuzaji na mahali ulipo. Muda unaokadiriwa unaonyeshwa wakati wa checkout.
Delivery cost depends on the seller and your location. The exact cost is shown at checkout before you pay.
Gharama ya usafirishaji inategemea muuzaji na mahali ulipo. Gharama kamili inaonyeshwa wakati wa checkout kabla ya kulipa.
All available payment methods are shown at checkout. Choose the one that suits you before confirming your order.
Njia zote za malipo zinazopatikana zinaonyeshwa wakati wa checkout. Chagua inayokufaa kabla ya kuthibitisha oda.
Find the product, choose options such as size or color, click "Add to cart", then open your cart and click "Checkout". Enter your delivery address and choose a payment method to complete the order.
Tafuta bidhaa, chagua saizi au rangi, bonyeza "Add to cart", kisha fungua kikapu na bonyeza "Checkout". Weka anwani yako ya kupokelea na uchague njia ya malipo ili kukamilisha oda.
Click "Sign up" at the top of the page and register with your email, phone number or Google account.
Bonyeza "Sign up" juu ya ukurasa na ujisajili kwa email, namba ya simu au akaunti ya Google.
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