You can open a Support Ticket in your dashboard, WhatsApp us at +255 793 661 673, or email us at support@mt.co.tz.
Click the "Forgot Password" link on the login page to receive a reset link via your registered email or phone number.
Yes, we deliver to all major regions and towns across Tanzania through our dedicated delivery network and logistics partners.
Once your order is "Out for Delivery," you can track its status directly from your User Dashboard under "Order History."
Delivery typically takes 1 to 3 business days within Dar es Salaam and 3 to 5 business days for other regions in Tanzania.
Yes. We use industry-standard encryption to ensure that your transaction data is protected and never shared with third parties.
We accept secure payments via mobile money (M-Pesa, Tigo Pesa, Airtel Money) and other digital payment solutions integrated into our platform.
While you can browse as a guest, creating an account allows you to track your orders, save your address, and access your order history.
MBUNIESHOP is a multi-vendor online marketplace where you can buy electronics, fashion, home appliances, and more from various trusted sellers in Tanzania.